General Terms and Conditions

General Terms and Conditions of Bertelsmann University

Please note that the General Terms and Conditions apply only to Bertelsmann University’s open programs that are freely bookable in the advanced training scheme. Different conditions and procedures may apply to parts of the nomination programs.  

a) Open On-site Program

Registration

You can register via the Group’s corporate HR platform peoplenet at www.peoplenet.bertelsmann.de. The contract enters into force as soon as your supervisor’s approval has been granted.

Waiting List

Applications are processed in the order of their arrival. If your chosen course is already full when we receive your application, a place will be reserved for you on the waiting list and you will be notified in writing. We will offer you an alternative date if and when we have received enough applications to justify an additional course.

Attendance Fee

The prices shown are valid at the time of publication. The prices stated are per person and do not include the required VAT. We reserve the right to make any necessary changes. 

The listed attendance fee and expenses for hotel accommodation and meals will be charged to your cost center. The attendance fee also includes the cost of participation documents.

Hotel Reservation

If you would like to reserve a hotel room, you are welcome to contact the seminar hotel up until 2 weeks before the start of the seminar.

A contingent of rooms is reserved for all participants. Please indicate the seminar title when making your reservation and let the hotel know about any special catering requirements.

Cancellation by Participant

With your confirmation you have committed yourself to participate in this program. In case of cancellation 6 weeks prior the start of the program a cancellation fee of 80 Euros will be charged to your department. In case of cancellation within 6 till 4 weeks prior the start of the program, half of the program fee plus hotel and board expenses will accrue. In case of cancellation within the last 4 weeks prior the start of the program, no replacement candidate or non-attendance at short-term, we have to charge the whole program fee plus hotel and board expenses. These terms and conditions also apply in case of illness.

Cancellation by Bertelsmann University

Bertelsmann University reserves the right to cancel a course if the requisite minimum number of participants for this type of course is not achieved, and if the teacher is indisposed or for technical reasons. If Bertelsmann University exercises its right to cancel a course, it will make every reasonable effort to rebook participants to an alternative date and/or course location. Participants will be informed of any changes as soon as possible. Please note, however, that participants have no legal entitlement to an alternative date or location. Participants are also advised that any charges or fees arising from cancellation of air or rail tickets will not be reimbursed.

 

b) Language Training Courses

b1. Language Training Courses (On-site and online) in Germany

Registration

You can register via the Group’s corporate HR platform peoplenet at www.peoplenet.bertelsmann.de. If you do not have access to peoplenet, you can register directly via the following website: www.learnship.com/bertelsmann. The contract enters into force as soon as your supervisor’s approval has been granted.

Attendance Fee

The prices shown are valid at the time of publication. They are exclusive of sales tax/VAT. We reserve the right to make necessary changes.

The listed attendance fee will be charged to your cost center. The attendance fee does not include the cost of participation documents.

Cancellation by Bertelsmann University

Bertelsmann University may cancel one or more lessons due to the instructor’s illness or for technical reasons. Participants will be informed of any changes as soon as possible. Cancelled lessons will repeated at a later date.

Cancellation by Participant

A course unit may be cancelled free of charge up to 24 hours before it is scheduled to begin. Participation in an online course may be cancelled free of charge up to six hours before it is due to start. A cancellation fee of 100% of the attendance fee will be charged for cancellations made after the above deadlines. Please note that you are liable for a proportional charge as soon as the course takes place, regardless of whether you participate or not! You are therefore advised to clarify in advance with your trainer and your colleagues if and when the next training unit will take place. A cancellation of the booked course is only possible before the beginning of the first lesson.

 

b2.Face-to-Face Online Language Training (international)

The GTCs of the contract partner Learnship Networks GmbH apply

 

c) E-Learning

Registration

You can register via the Group’s corporate HR platform peoplenet at www.peoplenet.bertelsmann.de. If you do not have access to peoplenet, you can register directly via the following website: www.learnship.com/bertelsmann. The contract enters into force as soon as your supervisor’s approval has been granted.

Attendance Fee

The prices shown are valid at the time of publication. They are exclusive of sales tax/VAT. We reserve the right to make necessary changes.

The listed attendance fee will be charged to your cost center.

Cancellation by Participant

Withdrawing from a concluded contract is not possible.

Disclaimer

Bertelsmann University accepts no liability for damages resulting from planned or unplanned system outages.

Data Privacy, Data Protection

Bertelsmann University takes the privacy of your personal data seriously. All data collection, data storage and data transfer processes take place in accordance with the applicable current legislation regarding the protection and security of personal data. All personal data, voluntary information and any updates thereof submitted during the registration procedure will only be collected, processed and used by Bertelsmann University in connection with your registration or participation in any Bertelsmann University training course or event for which you have registered. We also work with data processing sub-contractors (external service providers) to manage registration and participation information. All data processing sub-contractors are only given access to your personal data to the extent and for the time period which is necessary for the performance of the respective service(s). Bertelsmann University’s data processing sub-contractors are also subject to the strict regulations concerning personal data privacy and protection set out above.